Lingyufab
+8613003178786+8613003178786          Lingyufabsales@lingyufab.com
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Lingyufab
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Contact Info

  • Building 1, 6200 Hutai Road, Baoshan District, Shanghai, China
  • +8613003178786
  • sales@lingyufab.com

FAQ

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  • As an international buyer, how can I trust your lead time and shipping?

    We are located in Shanghai, China, utilizing the world's most efficient port and logistics systems.
    Transparent Lead Times: We provide committed delivery dates during quoting (typically 7-10 days for samples, 20-30 days for bulk).
    Visual Progress: During production, we send regular photos and videos, allowing you to monitor the order status as if you were supervising the factory in person.

  • Do you accept Small Volume Orders?

    Yes, we are very flexible. We understand that many projects are in the R&D or pilot phase. Whether it's a 1-piece prototype, a 100-piece pilot run, or mass production, Shanghai Lingyu Industry serves you with the same rigor. We don't want a "one-off deal"; we aim to grow with your product.

  • What drawing formats should I provide for an accurate quote?

    To speed up quoting and production, we suggest the following:
    3D Files: STEP (.stp), IGS (.igs), SolidWorks (.sldprt) — for calculating material weight and unfolding bends.
    2D Drawings: PDF, DWG, DXF — Essential for specifying tolerances, surface finishes, and thread specs.
    If you lack drawings, sending physical samples for reverse engineering is also acceptable.

  • Why is providing 3D files (STEP/IGS) important during quoting?

    3D files allow our engineering team to precisely calculate material weight and accurately simulate sheet metal bending/unfolding, resulting in a much more accurate quotation.

  • What is the main role of 2D drawings (PDF/DWG) in production?

    2D drawings act as the legal basis for tolerances, surface treatment instructions, and thread specifications. They are essential documents for ensuring manufacturing precision.

  • How do you ensure transport safety for heavy fasteners or deformable sheet metal?

    Packaging is our final QC step; we never cut costs here.
    Fasteners: Standard export packaging (20-25kg Cartons + Strong Stretch Film + Fumigated Plywood Pallet) for forklift safety.
    Sheet Metal: Each part wrapped in bubble film/EPE foam + Corner guards + Custom reinforced Wooden Crates to prevent crushing or collision during sea freight.

  • My design is proprietary. How do you protect my Intellectual Property (IP)?

    We view client IP as our lifeline. We are happy to sign a Non-Disclosure Agreement (NDA) before you send files. Your drawings are viewed only by our internal engineering and production teams, will never be disclosed to third parties, and your products will never be displayed on our website or catalogs.

  • How do you support projects in the R&D phase?

    We are committed to growing with our customers. Whether it is a single prototype or a small-scale trial run, we provide service with the same rigorous attitude as mass production.

  • Can I see a sample before placing a large order, even for custom parts?

    Absolutely. We strongly recommend sampling first. For custom sheet metal or non-standard fasteners, we produce a First Article for your confirmation. We only start mass production after you sign the First Article Approval. This ensures the bulk order meets 100% of your expectations.

  • Has Lingyu Industry passed relevant international quality certifications?

    We strictly execute the ISO 9001:2015 quality management system. All production processes comply with international Standard Operating Procedures (SOP) to ensure product consistency and traceability.

  • How do you ensure material authenticity and compliance?

    We only purchase raw materials from large, qualified steel mills. Every batch comes with an original Mill Test Certificate (MTC), and we support composition analysis by third-party laboratories.

  • Who owns the molds after the customer pays the tooling fee?

    The ownership of the mold belongs entirely to the customer. We are responsible for professional maintenance and proper storage during our cooperation. The molds can be returned to you upon request according to our agreement.

  • What is your process if I receive products that are Out of Spec?

    We have a comprehensive complaint handling mechanism. Once a quality anomaly is confirmed, we initiate Corrective and Preventive Actions (CAPA) within 24 hours and provide replacement, rework, or refund solutions.

  • What investments has Lingyu made regarding Environmental (ESG) responsibility?

    We highly value sustainable development. Our factory complies with local environmental discharge standards, and we continuously invest in energy-saving equipment upgrades, striving to build a green, low-carbon manufacturing workshop.

  • How flexible is your capacity for sudden large-scale orders?

    We possess multiple flexible production lines and a mature supply chain synergy system. Through scientific scheduling and resource allocation, we are capable of increasing output by 30%-50% within a short period to respond quickly to surges.

One stop sheet metal and fastener manufacturer.PDF(6.8M)

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Over 8000pcs of Fasteners and Metal Sheet Assemblies Delivered Monthly.

+8613003178786
sales@lingyufab.com
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